Privacy Policy

Privacy Policy
Last updated: 2025-06-19

TextWitch Extension (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome Extension and visit our website.

1. Information We Collect

a. Information Collected via Chrome Extension

  • Gmail Content: With your explicit permission, we access the content of emails in your Gmail inbox solely for the purposes of translation, summarization, and reply suggestion. This includes reading the subject and body of emails for processing as requested by you.
  • User Account Information: We collect your email address and session information to authenticate and provide personalized services.
  • Mana Usage Data: We track usage data related to your mana balance and feature utilization.
  • Extension Usage Data: We may collect anonymized usage statistics to improve the extension’s features and reliability.

b. Information Collected via Website

  • Cookies and Tracking Technologies: When you visit our website, we and our third-party partners (such as Google Analytics, Google Tag Manager, and Facebook Meta Pixel) may use cookies, web beacons, and similar technologies to collect information about your browsing activity. This may include:
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and referring URLs
  • Time spent on the site
  • Interactions with on-site features

c. Analytics and Advertising Partners:

  • Google Analytics: Used to analyze website traffic and usage patterns.
  • Google Tag Manager: Used for managing website tags and tracking.
  • Facebook Meta Pixel: Used for advertising, remarketing, and tracking conversions.
    These tools may set their own cookies on your device, and their use is governed by their respective privacy policies.

d. Information Collected for Email Communication

  • Email List Management: When you register and activate an account on TextWitch.com, your email address will be added to our email list managed via GetResponse, a third-party email marketing and communication platform. This allows us to send you important updates, service notifications, newsletters, and relevant information regarding your account and our services.

2. How We Use Your Information

  • Extension Functionality: The content of your emails is processed securely and only for the intended purpose (translation, analysis, or reply suggestion). We do not store or share your email content outside the processing necessary for these features.
  • User Account and Mana Management: We use your account and usage data to maintain your session and mana balance.
  • Email Communication: Your email address may be used to send you service updates, important notifications, newsletters, and product information via GetResponse. You may unsubscribe at any time using the link provided in our emails.
  • Improving Services: Aggregated, anonymized data may be used to improve our services.
  • Site Analytics and Marketing: Collected website data is used to understand visitor behavior and improve our site. With your consent, we may use this information to show you relevant ads via third-party platforms, such as Google and Facebook.

3. Data Sharing and Disclosure

  • Third-Party Email Platform: Your email address will be securely shared with GetResponse solely for the purposes of managing our email communications and newsletters. GetResponse processes your data according to its own privacy policy.
  • We do not sell, rent, or share your personal data or email contents with any other third parties, except as required by law or to comply with legal obligations.
  • All processing is handled securely on our servers.
  • For analytics and advertising, some anonymized or pseudonymized data may be shared with our partners as described above.

4. Data Security

  • All communications between the extension, our servers, third-party APIs, and email management platforms are encrypted using industry-standard protocols.
  • We regularly audit and update our security practices.

5. User Controls

  • You may revoke the extension’s access to your Gmail at any time via your Google account or by uninstalling the extension.
  • You can opt out of certain tracking cookies via your browser settings or opt-out tools provided by Google and Facebook.
  • You may unsubscribe from email communications at any time using the unsubscribe link in any email from us, or contact us at admin@textwitch.com to request removal from our mailing list.
  • You may contact us at admin@textwitch.com to request deletion of your account and data.

6. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and, where appropriate, notified via email.

For any questions or concerns, please contact admin@textwitch.com