Last updated: June 13, 2025
We strive to provide a great experience with our browser extension and related services. Please read our refund policy carefully before making a purchase.
1. Digital Products
All purchases for digital products, including browser extension licenses, subscription plans, and unlock features, are non-refundable once the order is completed and the product is delivered or access is granted.
2. Exceptions
We may issue a refund in the following cases:
- You were charged more than once for the same product due to a technical error.
- You did not receive access to the purchased product within a reasonable time after payment, and our support team is unable to resolve the issue.
- The product is proven to be defective and we are unable to provide a fix or replacement within a reasonable timeframe.
Refunds are not granted for:
- Change of mind or accidental purchase.
- Incompatibility with your system if minimum requirements are met and stated before purchase.
- Failure to use or benefit from the product after purchase.
3. How to Request a Refund
If you believe you are eligible for a refund, please contact us at admin@textwitch.com within 7 days of your purchase. Include your order details and a description of the issue.
We will review your request and respond within 5 business days. Approved refunds will be processed through our payment provider (Lemon Squeezy) and may take several days to appear on your statement.
4. Payment Provider
All payments are securely processed via Lemon Squeezy. For more information, please read their Privacy Policy.
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with the effective date.
6. Contact
If you have any questions about this policy, please contact us at:
Email: admin@textwitch.com
Last updated: June 13, 2025